Grievance Process

If a student’s request for disability accommodations is denied or not provided after following established procedures, they may use the grievance process.

Complaints must be filed within 30 days of the incident, either in writing or by email, with the Accessibility Services Office.

If informal resolution is unsuccessful, the student may file a complaint with the Center for Civil Rights under the Equal Opportunity and Non-Discrimination Policy.

Students may also contact the U.S. Department of Education’s Office for Civil Rights (800-421-3481 voice, 800-877-8339 TTY) or Minnesota Department of Human Rights (800-657-3704 voice, 800-627-3529 MRS/TTY) to file a complaint. The deadline for filing with the OCR is 180 days from the incident.